If you’re looking for a work from home job as a customer support agent, chances are, you’ve heard of Arise Virtual Solutions. But what is it like working for Arise? Find out in this Arise Work From Home review.
Nowadays, working from home has become the new normal.
You can carry out tasks remotely and get paid while working in your pajamas. Even the call center has adopted this work setup, which benefits a lot of remote and independent contractors from all over the world.
If you would like to work in customer service, then one of the companies that could look into is Arise Virtual Solutions. With Arise, you could run a small call center business right from your home, or sign up as an agent and work remotely.
But what is Arise, how does it work, and how is it like working for Arise? You’ll find all the answers in this Arise work from home review.
About the Company
Table of Contents
Arise has been operating since 2004, with the goal of connecting brands to service partners who can provide virtual sales, customer, and technical support.
Service partners use the Arise platform to register their business, whether as a sole proprietor or company and find clients to provide customer support services for.
Arise is a well-established company in the virtual call center industry. It has gathered a number of awards and accolades over the years and holds an A+ BBB rating.
As a company, Arise prime movers are the independent contractors and call center agencies that use the Arise platform. It offers Arise Work from Home, a setup wherein a qualified contractor or agency gets paid to become part of Arise’s support team for its clients.
How Does Arise Work from Home work?
Arise Work from Home is the company’s arrangement wherein virtual call center agents are able to work at home.
Through the Arise platform, you can find customer service jobs among the Arise’s clients, instead of having to find them yourselves. These brands and companies would outsource their customer service needs to Arise, and agents land jobs without going through the traditional recruitment process.
As you can see, working at Arise means you won’t have to scout for jobs yourself. Arise has a roster of clients from different industries, so when you successfully join the platform, you can think of jobs being already there for your taking.
Some of the clients that Arise works with come from these categories:
- Cruise Lines
- Roadside Assistance
- Grocery Delivery
- Sporting Goods
- Home Improvement Suppliers
What I find wonderful about this whole setup is that you can work from home, and you get the necessary training, infrastructure, and support, along with a ready network of clients. These things aren’t readily available for a newbie independent contractor, so having these kinds of access means a lot if you’re trying to build your own independent business.
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How to Join Arise Work From Home?
How do you get started with a work-from-home job at Arise? Let’s take a look at the qualifications, requirements, and sign-up process so you can finally make money with Arise.
Qualifications and Requirements for Work From Home Customer Support Agents
As for the qualifications to work for Arise, there are only a few things you have to meet:
- You must be at least 18 years old
- You reside in the US, Canada, or the UK
- You meet the system and technical requirements so you can operate your home business effectively
For the last point, it is important that you are able to meet the system and equipment requirements so you can start your own business on Arise.
- You must have your own dependable computer that meets the minimum requirements set by the company.
- You need a hard-wired headset, keyboard, and mouse
- You also need high speed internet connection
- and a dedicated phone line to use for answering calls
Depending on the client, you may have to meet additional requirements. You can check out the details on system and equipment requirements before selecting your clients.
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How to Join Arise
If you’re interested to work from home with Arise, you need to go through the registration process and perform the following step by step.
- Go to https://www.ariseworkfromhome.com and click on “Register now.”
- You will be directed to a page where you’ll create a profile on the platform.
- Sign a non-disclosure agreement and go through a background check.
- Register as an LLC and apply for a separate bank account that you’ll use while working for Arise.
- Acquire the necessary system and equipment and make sure they meet the minimum requirements set by the company. Also, get your own phone line to use for your job.
- Select your clients and start training.
The Costs of Joining Arise
One of the most important things you have to keep in mind before working at Arise is that you’ll have to pay a lot of upfront costs, straight from your own pockets.
For one, the computer, accessories and high-speed internet access, and other things required for your home setup must be prepared by you. Other customer service companies would provide equipment for their agents, but unfortunately, Arise is not one of them.
Next, you have to pay for the background check and when you register as an LLC.
Finally, you have to pay for certification courses for all the client programs you wish to service. The costs of these courses can range from $20 to $250.
Arise says that if you think of joining the platform as a business opportunity, then you have to make an investment. Obtaining these certifications is mandatory for every independent contractor, but it pays off because they contain important information and training on how to serve your clients better.
You have to spend money before you can take on clients and work on jobs. According to the company website, your start-up costs would range from $250 – $770.
These are just the costs to get you started working from home with Arise. You also have to think of your recurring monthly expenses, such as the platform usage fee ($40/month), high-speed internet (approximately $60 per month), and phone line (approximately $18 to $35 per month).
Working from Home for Arise: What Does It Look Like?
Arise is a virtual solutions company that allows you to operate your own home-based customer service business.
When you join Arise, you could become an independent contractor, making you the business owner of your own company, or you could join one of the existing call center companies that are already registered on the platform. Either way, you have to go through the registration process stated above.
You get to choose your own clients or programs and can work on your own hours Arise lists its available opportunities on the website. Go over them and find jobs that interest you.
You can also work on a flexible schedule. However, you can only work on the schedule that’s been provided for each client or program.
How Much Does Arise Pay Its Independent Contractors?
There is no standard answer as to how much money you can make on Arise.
According to Arise, your income depends on the program, complexity, and the time spent on the job. The company says that most of the programs pay between $10 to $16 per hour. It could be more, depending on the job you choose and how many hours you work.
Is Arise Legit? Is It a Scam?
If you are considering working from home as an Arise agent, it is only right to know whether Arise is legit or a scam.
After all, there are too many online and work from home jobs nowadays saying that they’re the real deal, only to end up duping their applicants.
Fortunately for those who want to work for Arise, this company is indeed legit, and not a scam.
Arise has been around since 1994 and has worked with many of the most respectable brands and companies.
Arise has also won numerous awards. In 2022 alone, the company has won three Stevie Awards, an award-giving body for businesses.
On top of that, Arise has an A+ rating on the Better Business Bureau or BBB, which speaks a lot about its reputation and track record in the customer service industry.
So if you want to assure your source of income by working for Arise, then you rest assured that Arise is a legit company and is in no way a scam.
Arise Work from Home Pros and Cons
Are you still considering whether you should get started and work from home with Arise? Here are the pros and cons of working for this company to help you make an educated decision.
- You won’t have to spend hours looking for clients and applying for jobs. Arise works with the top brands and companies, and you can apply for any of the available opportunities. You can find jobs that meet your pay expectations or accept clients with a work schedule that fits your routine.
- No education requirement. You don’t have to be a graduate of any specific degree to work from home with Arise. Additionally, you’ll get training for each of the clients you wish to work for.
- Arise is legit. You know for sure that Arise is not a scam. It has won awards and holds an excellent rating with the BBB.
- Pick clients. One of the many benefits of working for Arise is that you can pick clients or programs that you want to work on. You could check out their rates, schedule, and other details before accepting or rejecting any of the jobs. You also have the option to work for multiple clients.
- Get people to work for you. You can grow your home business and as it expands, you can take on more “employees” to work for you. Think of it as your own small business or call center agency.
- High startup fees. You need to spend a lot of money before you could start making money on Arise. The background checks and registration as LLC are straight from your pockets. If your current computer and system do not meet the requirements, then you would have to spend for an upgrade. You also pay for recurring monthly costs in order to keep your job at Arise.
- The claim for a flexible schedule is not entirely true. You still need to work shifts, which could be nighttime, on the weekend, or during the holidays. Sure, you could choose a shift that you are most comfortable with, but at the end of the day, you’d still have to comply with the schedule set by the client.
- You also need to pay for training. You won’t get a job on Arise if you don’t pay for the training. Each client requires such training, so expect to shell out some more money before you can actually get paid by Arise.
- Pay rates are low. According to Arise, most programs pay between $10 to $16 per hour. When you factor in the start-up costs and monthly expenses relevant to your job, you might find this rate on the lower end.
I wanted to see what agents can say about their work-from-home experience with Arise, so I sought various Arise reviews from all over the internet.
This former employee wrote on Glassdoor that he loved being able to work from home. However, he found having to spend money on certifications in order to make money ridiculous.
Another contractor said he appreciates the flexible schedule but is not too happy about working limited hours, unpaid training, and low pay rates.
To make this review helpful, I also checked out more reviews on Indeed. The recurring praises revolve around flexibility, and the agents’ ability to work from home.
However, there are also a lot of complaints about not getting enough tech support or about their customer support team.
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Frequently Asked Questions
How much do you get paid with Arise?
The pay on Arise depends on the client program and the number of hours you work. But according to most sources, including Arise itself, pay rates start at around $10 an hour.
Is Arise work from home legit?
Yes, Arise work from home is legit. Arise is a reputable company in the customer service space and its work-from-home setup is not a scam. It helps individuals and home business owners make money on Arise by providing customer service to Arise’s clients.
Is Arise work from home legit?
There are a couple of costs you need to pay before you could get a job on Arise. These include background checks, LLC registration, upgrade of system and equipment to meet the standards of the company, own phone line, internet connection, and more. Importantly, you would have to pay a training fee for each client that you want to serve.
How does Arise work from home work?
This is an arrangement wherein individual contractors as well as home-based call center agencies sign up for Arise to find legit customer service jobs. Agents can choose to work on different programs after completing their training.
How does Arise work from home work?
Arise is a legit company and there are no reviews saying that it is a scam. Additionally, Arise has established itself as a reputable company that provides virtual solutions to numerous brands, including Fortune 500 companies. Arise is an award-winning company that has received numerous accolades and distinctions. It also holds an A+ rating on BBB.
Is Working For Arise Worth It?
Hopefully, you find this review helpful in determining whether working for Arise is worth it.
Arise is a legit company, and the jobs offered on its platform are definitely not a scam. So if you are looking for customer service jobs or growing your call center business, Arise might be worth looking into.
But before you do anything, it is wise to remember that joining Arise is not for free. You need to spend money before you could even start a job. You pay for everything upfront. And you also need to pay for training each time you take in a new client. These are costs that many freelancers are not ready or willing to spend.
If you think you can’t readily shell out for the fees to land a job on Arise, I suggest checking out FlexJobs instead. FlexJobs is a credible jobs marketplace where you can find a lot of remote, freelance, and home-based opportunities, including customer service.
FlexJobs also handpicks all the listings, ensuring that each company is legit. You pay a small monthly fee to maintain your subscription on FlexJobs, but it’s nowhere near the money you’d spend to start working on Arise.