Looking for a flexible, work-from-home job in customer service? Whether you’re a stay-at-home parent, a digital nomad, or just want to escape the daily commute, remote customer service jobs can be a great way to earn money from home!
Curious about what remote customer service agents do and where to find these jobs? You’re in the right place—keep reading to learn more!
What Does A Remote Customer Service Agent Do?
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A remote customer service agent plays a vital role in helping customers solve problems virtually without needing to be in a physical office.
Whether through text messages, live chat, phone calls, or email, these agents are responsible for addressing customer inquiries, troubleshooting issues, and processing orders—all from the convenience of their home.
Think about the last time you had a problem with your phone bill and called for help—chances are, a remote customer service agent assisted you.
Beyond just providing solutions, remote agents also act as a bridge between the customer and the company, offering guidance and support. Strong communication skills, patience, and empathy are crucial, as agents often deal with frustrated or confused customers who need clear and calm assistance.
In addition to being a people person, knowing how to use industry-specific tools like CRM systems, software, and apps can make you more efficient and effective at your job. Adapting to different tech platforms and being comfortable with technology will give you a big edge in this field. It will help you complete your tasks faster and simplify your workflow.
Where to find the best remote customer service jobs
Remote customer service jobs are in demand in several industries, including healthcare, business process outsourcing, retail and e-commerce, travel and hospitality and communications.
If you think remote customer service jobs are right up your alley, look into these remote customer service jobs.
1. FlexJobs
FlexJobs is my top recommendation for finding legitimate remote jobs, especially if you’re looking for remote customer service positions. This platform specializes in flexible and work-from-home jobs, and what I love most is that every job listing is carefully vetted—so you don’t have to worry about scams or low-paying gigs.
Whether you’re searching for a full-time remote customer service role, a part-time gig, or a freelance opportunity, FlexJobs has plenty of options in call center support, chat and email assistance, and tech support. If you’re serious about landing a reliable work-from-home job, FlexJobs is the best place to start your search!
Related: FlexJobs Review
2. NoGiggidy
NoGiggidy is a platform for gig workers that offers flexible work opportunities, including remote customer service jobs. It is looking for remote customer service specialists who will assist gig workers as they navigate the platform and answer queries through phone, email, or chat. Preferred applicants have prior customer service experience, strong communication and problem-solving skills, and the ability to work independently.
More recent remote customer positions at NoGiggidy says up to $27 per hour.
3. ElevenLabs
If you are interested in AI technology and want to work as a customer support specialist, consider applying to ElevenLabs. This is a remote role where you can work with international teams remotely. The main tasks revolve around answering queries and troubleshooting issues for customers. If you have at least two years of experience in technical support, this remote customer service job could be right for you.
3. Lincoln Financial Group
Lincoln Financial Group is a financial services company looking for a remote customer service representative to work in their Retirement Plan Department. While you’ll train for eight weeks on-site, you can work remotely after the training. As a remote customer service agent, you’re expected to help clients with their retirement concerns. You will do inbound calls for most of the job, so having excellent problem-solving and communication skills is essential to this role. The job pays $20-$21 per hour, including fantastic benefits like paid time off, 401K, and tuition assistance.
4. Phonezilo
Phonezilo offers another excellent remote customer service opportunity. It is a business process outsourcing company looking for remote customer service agents who can do outbound calls. As a remote customer service agent for Phonezilo, you’re expected to follow up on leads, answer customers’ questions, and assist customers in navigating products and services offered by the company. Phonezilo offers competitive salaries and benefits besides the remote work setup. Click here to apply.
5. Omni Interactions
Omni Interactions is a customer service company with impressive Fortune 500 companies. It is hiring customer agents who have excellent communication skills. The job involves providing customer support through inbound calls, chat, and email. They offer flexible work schedules and even pick work hours that work for you. The job pays $14-$20 per hour, depending on phone call status, plus performance incentives. Click here to learn more.
6. YNAB
If you are passionate about personal finance, you’re a good fit to work for YNAB as a seasonal customer service agent. YNAB is a finance education company with an app that helps people manage their money correctly. As a remote customer service agent for YNAB, you’ll answer customer queries and assist them in navigating the products and services offered by the company. They need seasonal remote customer service reps before January, as many people try to manage and reset their finances at the start of the year. You may get hired after the temporary period, depending on your performance. This job pays $20 per hour and requires 23-29 hours per week.
7. Trusted Health
Trusted Health is a healthcare company focusing primarily on helping travel nurses and allied health professionals find the perfect jobs. The company seeks remote customer service representatives to join their Care Coordinator Team. As a remote customer service agent for Trusted Health, you’ll assist in triaging and supporting clinicians through chat, email, or phone. You need at least a high school diploma to apply and preferably at least two years of customer service experience. The job pays $21 to $28 per hour, plus 401K, paid vacation, health insurance, and other benefits. Click here to apply.
8. K-12 Tutoring
K-12 Tutoring is a startup online tutoring company that helps parents and students find their perfect tutors. Stride is hiring remote customer service agents to troubleshoot technical issues like log-in problems, booking, and payments. The preferred applicant must have at least a high school diploma and two years of experience in technical support and customer service. They pay $14 to $30 per hour, depending on experience, education, and local market conditions.
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9. Valvoline
Valvoline, a well-known automotive company selling preventive maintenance products like oils and lubricants, is hiring remote customer service agents. The tasks involve mainly doing inbound calls, answering queries, and resolving customer issues. This is an eight-hour shift you can do remotely. This job might be a good fit if you have at least one year of experience in a call center setting. This position pays $16 an hour, plus competitive benefits like 401K company match, health insurance, PTO, and more. Click here to apply.
10. Clipboard Health
Clipboard Health is a start-up healthcare company that connects healthcare facilities to healthcare professionals via their app. The company is looking for remote customer service specialists who can assist customers and provide prompt solutions through phone, email, or chat. They prefer applicants who can think independently and resolve customer issues with care and empathy. This is a remote work opportunity with decent pay and excellent benefits like professional development opportunities.
11. Conduent
Conduent also offers fantastic remote work opportunities. This company provides business process solutions and works with large companies across industries. Conduit is looking for a remote technical service advisor who can manage a high volume of calls and answer technical questions from customers. Technical knowledge and excellent communication skills are essential for this role. This job pays $17 per hour, health benefits, and paid time off. Click here for more information.
12. Destinee Travel
Destinee Travel is a full-service travel agency that offers luxury vacation packages. It is searching for work-from-home customer service reps who can assist customers with their travel concerns, including booking flights and accommodations and finding the best deals and prices. You can apply to this role even if you are new to customer service, as the company accepts both seasoned and newbie agents. You can work flexible, part-time or full-time hours and get travel accepted.
13. Teleperformance
Teleperformance is an outsourcing company offering innovative digital solutions emphasizing customer experience. The company seeks remote healthcare customer service representatives, preferably those with previous call center experience. The job entails connecting with clients through phone, chat, or email to answer questions, resolve issues, and assist in processing payments. To qualify, you must be at least a high school graduate, have at least six years of experience in a call center setting, and own a quiet, dedicated workspace. Click here to apply.
14. Jobtracks
Jobtracks is a recruiting and staffing company that aims to connect and help companies find the right talents. The company is searching for remote customer service agents in the title insurance sector. As a customer service agent, you must handle inquiries, monitor messages, and enter detailed information into the system. This is a fully remote work that’s perfect for candidates who have experience in the mortgage industry. Click here to learn more.
15. CVS Health
CVS Health, a leading healthcare company that offers prescription medicines and healthcare services, is also looking for remote Spanish-bilingual customer service agents. Customer service reps for CVS Health deal with answering inquiries for their Medicare beneficiaries through inbound and outbound calls, chat, and email. This job is perfect for you if you have customer service and health insurance experience. CVS pays $17 to $25 per hour, plus a 401K plan, life insurance, and stock purchase plan. Click here to apply.
16. Carnival Cruise Line
Carnival, a leading name in the cruise industry, is looking for remote travel sales and support agents. The key tasks are selling the company’s products to travel agents, supporting agents, and guests. You must be able to take inbound calls and help agents and guests place their bookings and reservations, among other tasks. This role requires a college degree and preferably experience in customer service and the travel industry. The base hourly pay is $17 per hour, plus bonuses.
17. Kelly Services Global
Kelly is a global staffing company that helps people and businesses connect with the right talents. It is looking for remote customer service representatives to work for its Trauma and Extremities client. The role involves providing customer service for purchase orders and resolving customer concerns. Having excellent communication skills is an advantage. This role pays $14 to $24 per hour, plus employee benefits like health insurance, retirement plans, and bonuses. Click here to learn more.
18. ExpertVoice
ExpertVoice, a platform trusted by brands like Oakley and JBL, seeks remote Expert Success Customer Service Representatives. The role involves assisting customers via phone, email, or chat to navigate platform features and resolve issues. Strong communication skills and adaptability to a fast-paced environment are essential. The job offers $20 per hour, health and life insurance, paid parental leaves, and 401K contributions.
19. NurseCom
NurseCom offers out-of-hours phone assistance to healthcare organizations. Their staff, comprised of nurses and support personnel, handle patient calls, assess their requirements, and facilitate connections to appropriate healthcare providers. Your role as a clinical support assistant is to gather information from the caller and direct them to the proper medical providers.
Desired applicants have strong communication skills, excellent typing speed, and own a dedicated home office. This is full-time remote work that pays $18 per hour.
20. Absolute Comfort Heating and Air
Absolute Comfort is a family-run HVAC company based in Sacramento. The company is looking for remote customer service representatives who can work full-time from home. They are looking for applicants who have excellent phone and customer service skills. Ideally, you have previous customer service experience or have worked in the HVAC industry. This job pays $15 to $20 per hour. Click here to apply.
Easiest Ways to Make Money Online
- Swagbucks – Get paid to answer surveys, watch videos or shop online! Get a welcome bonus here for just signing up!
- Survey Junkie – Answer short surveys and get paid through PayPal, bank transfer or gift cards! Join Survey Junkie.
- MyPoints – Earn points to read emails, answer surveys, shop online, or play games and convert your points into cash. Get up to $10 bonus with your first purchase.
- InboxDollars – Get paid to answer surveys and more. Get $5 free for joining here.
- Buy groceries for other people and get paid for it. Become an Instacart shopper here and get paid up to $16.49 per hour!
- Branded Surveys- Get paid instantly by answering simple questions. Join now!
- Looking for a job? FlexJobs is my recommended job site for flexible, work-from-home jobs. Get an exclusive discount of up to 30 percent off with the promo code FLEXLIFE.
Conclusion
I can attest that working remotely has been a total game-changer. So, if you have strong communication skills and enjoy helping others while working from home, these remote customer service jobs are a great fit! Whether you want to work in travel, healthcare, business, or communication industries, it’s good to know that remote customer service representatives are in great demand.
I hope this list of remote customer service jobs is helpful in your search.
